Question 1

1. What is Saccimucci?

Accepted Answer

Saccimucci is an Indian fashion brand offering thoughtfully designed handbags and accessories crafted from premium vegan leather. Our products combine style, sustainability, and everyday functionality — made for modern women who love timeless design with purpose.

Question 2

Are your bags made of real leather?

Accepted Answer

No, all Saccimucci bags are made from high-quality vegan leather — cruelty-free, sustainable, and ethically sourced. We believe in creating luxury without compromise

Question 3

How can I place an order?

Accepted Answer

Simply browse our collection, select your favorite product, and click “Add to Cart”. You can then proceed to secure checkout using your preferred payment method.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and Wallets like Paytm or Google Pay.

Question 5

How long does delivery take?

Accepted Answer

Orders are usually processed within 24–48 hours and delivered within 4–7 business days across India, depending on your location.

Question 6

How can I track my order?

Accepted Answer

Once your order is shipped, you’ll receive a tracking link via email or WhatsApp so you can easily track your delivery status in real-time.

Question 7

What is your return or exchange policy?

Accepted Answer

We accept returns and exchanges within 15 days of delivery if the product is unused, in original packaging, and accompanied by proof of purchase.
 To initiate a return, simply email us at saccimucci21@gmail.com.(mailto:saccimucci21@gmail.com)

Question 8

Are Saccimucci bags waterproof?

Accepted Answer

Our vegan leather is water-resistant, not fully waterproof. Light rain or splashes won’t harm the bag, but we recommend keeping it dry for long-term durability.

Question 9

How do I take care of my bag?

Accepted Answer

Wipe gently with a soft, damp cloth. Avoid exposure to direct sunlight, heat, or moisture for extended periods.

Question 10

Do you offer customization or monogramming?

Accepted Answer

Yes! We offer limited personalization options like name tags or monograms on select designs. Please reach out to saccimucci21@gmail.com (mailto:saccimucci21@gmail.com)for details before placing your order.

Question 11

Do you collaborate with influencers or stylists?

Accepted Answer

We love partnering with creators who align with our brand values. If you’re interested, please whatapp us at 9718746844 with your profile and ideas.

Question 12

How can I contact your customer support team?

Accepted Answer

You can reach us via:
 • Email: saccimucci21@gmail.com(mailto:saccimucci21@gmail.com)
 • Instagram DM: @saccimucci
(https://www.instagram.com/saccimucci) Our team is available Monday to Saturday, 10 AM – 6 PM (IST).

Question 13

Is Saccimucci an Indian brand?

Accepted Answer

Yes — 100% Indian, proudly designed and made in India, combining traditional craftsmanship with contemporary aesthetics.

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